Feb 2026 - AI Is a Only Tool…Trust, But Verify

We are working more and more with organizations employing AI in a very rudimental fashion. Generally, we see products that are obviously generated by ChatGPT and done so with no quality assurance applied to the final product. Consequently, the accuracy of the data we observe is sometimes outdated or wrong.

“ChatGPT can make mistakes. Check important info.” is the standard OpenAI interface warning, but few heed the warning.

One firm published a roll-up of 2025 ChatGPT accuracy rate analysis. According to that analysis, GPT-5 achieved an accuracy rate of approximately 91.4% on the Massive Multitask Language Understanding (MMLU) benchmark. In that same context, the hallucination rate (AI fabricated content) was reported at approximately 1.4%. Note, these figures are benchmark results for GPT-5 and do not represent accuracy across all use cases.

When asked for the top five reasons its accuracy might be wrong, ChatGPT itself provided the following:

• Information may be outdated if it involves recent events or policy changes.
• Missing context can lead to overly general answers.
• Reliance on secondary or public sources may limit depth or precision.
• Complex legal or regulatory topics may be simplified.
• Direct quotes or exact wording may be paraphrased rather than verbatim.

Inaccuracies within a proposal or customer work product could be detrimental to both your organization and the customer.  Recognizing that ChatGPT is a tool for assisting with work, rather than doing the work for you, is key to eliminating inaccuracies. Human involvement is required throughout the process, especially in providing quality assurance of work products at the end.

In our blog from December 2025, TKG wrote, “AI tools should support, not replace, human judgment, original thought, and professional expertise. Allowing AI tools to replace human judgment introduces potential operational and legal risks.”